FAQ

Creating your Patang Casino account is straightforward and takes just a few minutes. Start by clicking the "Sign Up" button on our homepage and fill out the registration form with your basic information, including your name, email address, phone number, and preferred password. Make sure to use accurate details since this information will be verified during the account verification process. After completing the form, you'll receive a confirmation email to activate your account. Click the verification link in the email to confirm your registration. Once activated, you can log in and start exploring our games immediately. However, to make deposits and withdrawals, you'll need to complete the KYC verification process by uploading required documents. Remember to choose a strong password and keep your login credentials secure. You can also set up two-factor authentication for added security once your account is active. The entire process typically takes less than 10 minutes, and our customer support team is available via live chat if you encounter any issues during registration.

New players at Patang Casino can claim an attractive welcome bonus of 50% up to 10,000 INR on their first deposit. This means if you deposit 20,000 INR, you'll receive an additional 10,000 INR in bonus funds, giving you 30,000 INR total to play with. The bonus is automatically credited to your account once you make your qualifying first deposit. To claim this bonus, simply register your account, make your first deposit of at least the minimum required amount, and the bonus will be added to your balance. The bonus funds come with a 30x wagering requirement, which means you need to wager the bonus amount 30 times before you can withdraw any winnings from it. Different games contribute differently toward meeting the wagering requirements. Slots typically contribute 100%, while table games like blackjack and roulette may contribute less. Always check the specific terms and conditions for complete details about game contributions, maximum bet limits while using bonus funds, and the timeframe for meeting wagering requirements. This bonus gives you extra playing time and more chances to explore our extensive game collection.

Currently, Patang Casino focuses on providing substantial deposit bonuses rather than no deposit offers. Our welcome bonus of 50% up to 10,000 INR provides excellent value for new players making their first deposit. While we don't regularly offer no deposit bonus codes, we occasionally run special promotional campaigns that may include free spins or small bonus amounts without requiring a deposit. The best way to stay informed about any special no deposit promotions is to subscribe to our newsletter and follow our promotional announcements. We also recommend checking our promotions page regularly, as we update it with the latest offers and seasonal campaigns. Our VIP program members sometimes receive exclusive no deposit bonuses as part of their loyalty rewards. Keep in mind that when no deposit bonuses are offered, they typically come with higher wagering requirements and lower maximum withdrawal limits compared to deposit bonuses. Our current deposit bonus structure is designed to provide more substantial value and better winning potential for players who are ready to make a deposit and start playing seriously.

Patang Casino accepts major credit and debit cards including Visa and MasterCard for both deposits and withdrawals. These payment methods are processed securely and are widely trusted by players across India. All transactions are conducted in Indian Rupees (INR), eliminating the need for currency conversion and associated fees. Deposits using Visa and MasterCard are typically processed instantly, allowing you to start playing immediately after funding your account. The minimum deposit amount varies by payment method, but generally starts from a reasonable amount suitable for casual players. Maximum deposit limits are set high enough to accommodate high-roller preferences while maintaining responsible gambling practices. Withdrawals to the same cards used for deposits are processed within 24-48 hours after approval. The verification process ensures that funds are returned to the original payment source for security purposes. Processing times may vary slightly depending on your bank's policies, but most players receive their funds within 2-3 business days. Always ensure your payment method details are accurate during registration to avoid any delays in processing your transactions.

Wagering requirements determine how many times you must play through bonus funds before you can withdraw any winnings. At Patang Casino, our welcome bonus comes with a 30x wagering requirement, which means you need to wager the bonus amount 30 times. For example, if you receive a 5,000 INR bonus, you'd need to place bets totaling 150,000 INR to meet the requirement. Different games contribute different percentages toward meeting these requirements. Slot games typically contribute 100% of each bet, making them the most efficient choice for clearing wagering requirements. Table games like blackjack, roulette, and baccarat usually contribute between 10-20% of each bet. Live dealer games may have similar or slightly different contribution rates. You can track your wagering progress in your account dashboard, which shows how much you've wagered and how much remains to meet the requirement. The system automatically calculates contributions from each game type. Remember that there are usually maximum bet limits while bonus funds are active, typically around 10% of the bonus amount per spin or hand. Always check the specific terms for each bonus, as requirements can vary between different promotional offers.

Yes, Patang Casino is fully optimized for mobile play across all popular devices and operating systems. Whether you're using an Android smartphone, iPhone, iPad, or Android tablet, you can access our complete game library and all platform features directly through your mobile browser. No app download is required – simply visit our website on your mobile device and log in to your account. The mobile version maintains all the functionality of the desktop site, including account management, deposits, withdrawals, customer support, and bonus claims. Games are specifically optimized for touch screens, with intuitive controls and responsive design that adapts to different screen sizes. Loading times are optimized for mobile networks, ensuring smooth gameplay even on slower connections. Popular games from providers like NetEnt, Evolution Gaming, and Pragmatic Play are all mobile-compatible and offer the same high-quality graphics and features as their desktop versions. Live dealer games work particularly well on mobile devices, allowing you to enjoy real-time gaming experiences wherever you are. The mobile platform also supports all the same payment methods and security features as the desktop version.

Patang Casino features an impressive selection of games from over 25 premium software providers, ensuring diverse gaming options for every preference. Major providers include NetEnt, Evolution Gaming, Pragmatic Play, Big Time Gaming, Hacksaw Gaming, and Yggdrasil, among many others. This variety guarantees access to both classic favorites and the latest innovative releases. Our slot collection spans thousands of titles, from traditional fruit machines to modern video slots with advanced features like megaways, cascading reels, and progressive jackpots. Popular titles include games from Thunderkick, Red Tiger Gaming, and NoLimit City. Table game enthusiasts can enjoy multiple variants of blackjack, roulette, and baccarat, and poker from providers like Evolution Gaming and NetEnt. Live dealer games are powered by Evolution Gaming, offering real-time gaming experiences with professional dealers in high-definition streaming. You'll find live blackjack, roulette, baccarat, and game shows with interactive features. Specialty games from providers like Spribe include crash games and other unique gaming experiences. New games are added regularly, and you can easily browse by provider, game type, or popularity to find your preferred gaming experience.

Patang Casino operates under proper licensing and regulation to ensure fair play and player protection. Our licensing ensures that all games use certified random number generators, providing truly random and fair outcomes for every spin and hand. Regular audits by independent testing agencies verify that our games meet industry standards for fairness and randomness. Player funds are protected through segregated accounts, meaning your deposits are kept separate from operational funds. This ensures that your money is always available for withdrawal, regardless of any business circumstances. Our licensing also requires us to implement responsible gambling measures and maintain strict data protection standards. We comply with anti-money laundering regulations and maintain detailed transaction records as required by our regulatory framework. This includes identity verification procedures (KYC) that protect both players and the platform from fraud. Our licensing information is available in the footer of our website, and players can verify our regulatory status through the appropriate licensing authority's database.

The Know Your Customer (KYC) verification process is a standard security measure required for all online casino accounts. At Patang Casino, you'll need to complete verification before making your first withdrawal, though you can play and make deposits immediately after registration. This process typically takes 24-48 hours once you submit all required documents. Required documents include a government-issued photo ID (passport, driver's license, or national ID card), proof of address (utility bill, bank statement, or rental agreement dated within the last 3 months), and proof of payment method (bank statement or card photo showing the first 6 and last 4 digits). All documents must be clear, unedited, and show all four corners. Upload documents directly through your account dashboard in the verification section. Our security team reviews submissions manually to ensure authenticity and compliance. You'll receive email updates about your verification status, and our support team can assist if any documents need clarification. Once verified, your account gains full functionality, including faster withdrawal processing and higher transaction limits.

If you experience technical difficulties or game-related problems, start by checking your internet connection and trying to refresh your browser or app. Many minor issues resolve themselves with a simple restart of your gaming session. Ensure your browser is updated and that you have sufficient device memory available, as this can affect game performance. For persistent issues, clear your browser cache and cookies, as outdated cached data can sometimes cause loading problems. If you're playing on mobile, ensure you have a stable internet connection and sufficient battery life. Screenshots or screen recordings of any error messages can be helpful for our support team to diagnose specific problems quickly. Contact our customer support team through live chat for immediate assistance with technical issues. Our support agents can access your account activity and help troubleshoot problems in real-time. For complex technical issues, you can also email help-patang@support.win with detailed information about the problem, including your device type, browser version, and specific games affected. We typically resolve most technical issues within a few hours of contact.

Patang Casino is committed to promoting responsible gambling and provides several tools to help players maintain control over their gaming activities. You can set daily, weekly, or monthly deposit limits through your account settings, which prevent you from depositing more than your predetermined amount during the specified period. These limits can be decreased immediately but increases require a 24-hour cooling-off period. Session time limits help you track and control how long you spend playing. You can set reminders that alert you when you've been playing for a specified duration, or set automatic logout times that end your session after a predetermined period. Loss limits allow you to set maximum amounts you're willing to lose over specific timeframes. If you need a break from gambling, you can use our self-exclusion tools ranging from 24 hours to permanent account closure. During self-exclusion periods, you cannot access your account or receive promotional materials. We also provide links to professional gambling support organizations and encourage players to seek help if they feel their gambling is becoming problematic. Our customer support team is trained to assist with responsible gambling concerns confidentially and without judgment.

Patang Casino employs industry-standard security measures to protect your personal and financial information. All data transmission between your device and our servers is encrypted using 256-bit SSL encryption, the same technology used by major banks and financial institutions. This ensures that your login credentials, payment details, and personal information cannot be intercepted or accessed by unauthorized parties. Your financial information is processed through secure payment gateways that comply with international security standards. We never store complete credit card numbers on our servers, and all payment processing is handled by certified third-party payment processors. Your account information is stored on secure servers with multiple layers of protection, including firewalls, intrusion detection systems, and regular security audits. We maintain strict data protection policies and only collect information necessary for account operation and regulatory compliance. Your information is never sold or shared with third parties for marketing purposes. Access to your personal data is restricted to authorized personnel who require it for account management or customer support purposes. Regular security updates and monitoring ensure our systems remain protected against emerging threats, and we conduct periodic security assessments to maintain the highest protection standards.